| Advice for Management |
| 1. Please indicate if your transaction required the
services of our Residential or Commercial Divisions. |
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| 2. What did you like best about our services? |
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| 3 What did you like least about our service? |
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| 4. What can we do to improve our service? |
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5. If your transaction included the services of our
corporate relocation division, how would you describe
your overall satisfaction with their
services? |
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| About Your Sales Associate |
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| 1. On a scale of 1 to 10, 10 being the best, how
do you rate your sales associate in the following areas: |
| A.
Communication
B. Professionalism
C. Appearance
D. Follow-Up
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| E.
Competence
F. Organizational Skills
G. Honesty |
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| 2. How do you rate your sales associate’s explanation
of your: |
| A. Responsibilities
B. Liabilities
C. Options
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| 3. How thorough was your sales associates explanation
of: |
| A. The Contract
B. Listing Process
C. Disclosure
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| About Our Management Team |
1. On a scale of 1 to 10, 10
being the best, please rate the quality of any verbal or
written communication
from your salesperson’s manager. |
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| About the Closing |
1. On a scale of 1 to 10,
10 being the best, how do you rate the service provided
by the closing attorney
and/or title company? |
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| 2. How do you rate
the service provided by the lender?
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| Your Selection |
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| 1. What prompted you to select Prudential ACS Real
Estate? |
| A. Yard
Sign
B. Open House
C. Agent Contact
D. Corporate Relocation
E. Previous Customer
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| F. Newspaper
G. Internet
H. Other
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2. Would you suggest a friend, family member or business
associate to use Prudential ACS Real Estate
to meet their buying or selling needs? Yes
No |
| If yes, may we send
them an information brochure? Yes
|
| Please provide us with their name, address,
and phone number. |
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| Any Additional Comments |
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Prudential
is a service mark of The Prudential Insurance Company of America.
Equal Housing Opportunity.
